jenna blanche

Sat, 27 May 2006 18:32:51 GMT

someone make my headache go away.
K THNX BYE.
(advil, your not listening to me...)

Wed, 19 Apr 2006 22:10:00 GMT

11 days.
I'M LEAVING TO SEE TAKING BACK SUNDAY AND SAVES THE DAY IN 11 DAYS!!!
OMG

on top of that, i am having an amazing day.
minus the headache, i'm having a perfect day.

you can go fuck yourself. i'm now a bottom dweller.

Mon, 20 Feb 2006 21:20:43 GMT

I HATE OLS.

You know what?

Mon, 20 Feb 2006 21:20:17 GMT

********* This was a remote call evaluation. *********

ACES record ID: 86689
Agent: Jenna Bakker
Agent's Manager: Melissa Mcclintick
Case Number: 59610035
Call Duration: 00:19:09
Total hold time:
Number of holds: 0
Quality Score: 94%
Accuracy Score: Fail

Feedback:
Hi Jenna,

Just to recap what we discussed in your coaching session today regarding the customers itunes not opening.

You opened the call well by getting the customers name and email address. It was also good that you probed for a previous case.

Good job gaining agreement on the customers issue at the first of the call. You made sure you understood the reason why the customer was calling in and the customer agreed that that was their issue.

Great job probing and troubleshooting on the call. You fixed the customers issue very quickly.

Good job offering APP and self help on the call. It was good that you explained our website and also emailed the customer a kbase article.

You had a good case title and great notes. Just make sure to always have a resolution in your notes. In this case the field could have been filled with "downloaded and installed quicktime standalone". Also, instead of classifying the case with the issue being "download/error with install", it would have been classified better with "player/cannot launch application".

Your customer skills were excellent on the call as you were friendly, listened well and you adjusted to the customers skill level.

Other than logging, it was perfect. Keep up the good work. If you have any questions or concerns, feel free to come and see me or email me.

Sun, 19 Feb 2006 22:07:34 GMT

http://ipods.freepay.com/?r=27811159

Sun, 12 Feb 2006 23:29:15 GMT

FUCK YOU STORM
i have a date at hunter's at 8:30 and i want to make it home afterwords.
i hate you snow, i hate you crutches.
i love you trivia. i love you big beer. i love you OMGWTF.
see you at poker, fuckers.

i havn't had a drink in over a week, and big beer, i strightned my hair for you, and you better like it.

Sun, 05 Feb 2006 21:08:58 GMT

i hate not being able to walk.
hate it hate it hate it hate it hate it.
grrr.
hunter's will be the demise of my existence.

and
FUCK YOU LOCALS.
i love you forgive me.

hahaha

Sun, 05 Feb 2006 18:33:48 GMT

Your Porn Star Name Is...

Glory Hole

What's Your Porn Star Name?

hahaha

Sun, 05 Feb 2006 15:35:07 GMT

You are

What Rejected Crayon Are You?

Fri, 03 Feb 2006 18:15:45 GMT

i've done so much latly, it's all a big huge effing blur.
went to baba's to see b ham last night.
i don't remember much past that right now, i'm too tired to remember.
it was fun though, i remember that.

holla

Fri, 27 Jan 2006 02:08:41 GMT

Your Hillbilly Name Is...

Betty Sue Duke

Hillbilly Name Generator

Mon, 23 Jan 2006 23:54:43 GMT

ready for the weekend mother fuckers?!?!

Indie Dance Night
We Unite '06

oh yeah. party till you forget your effing name.

so effing excited.
and there is always tuesday!

suposed to go to a poll party tonight, so hopefully i can get there.

Tue, 17 Jan 2006 18:05:40 GMT

FUCK YOU JORDAN KNIGHT

Sun, 15 Jan 2006 23:45:59 GMT

first of all, all you effers better vote ten for coryscoug on hot or not (down there...)

IT'S SUNDAY:
this means trivia at hunters.
this is even better tonight, cause barber is giving us free beer!
i like beer, and it's better when it's free.

i am going to take monday off, to get ready for TUESDAY

TUESDAY is deffinatly the new friday.
i'm effing excited.

WEDNESDAY
MONCTON AND JODAN KNIGHT!!!
couldn't be more excited!

THURSDAY...
i don't know why i capped that, it's just a thursday...

FRIDAY
Bham and lenore at hunters.

FUCK BOYS. BIG BEER.

Sun, 15 Jan 2006 19:17:56 GMT

Sun, 15 Jan 2006 16:59:36 GMT

<td align="center">

Take this quiz at QuizGalaxy.com</td>

Sat, 14 Jan 2006 17:35:16 GMT

darkstarshining's Word Usage

1. you (31)	26. you're (7)	51. who (4)	76. all (3)
2. the (30)	27. will (7)	52. life (4)	77. they (3)
3. to (27)	28. so (7)	53. on (4)	78. many (3)
4. a (26)	29. name (7)	54. about (4)	79. little (3)
5. and (21)	30. fuck (6)	55. movie (4)	80. an (3)
6. i (21)	31. it's (6)	56. my (4)	81. long (3)
7. your (20)	32. going (5)	57. new (4)	82. just (3)
8. of (15)	33. get (5)	58. was (4)	83. sing (3)
9. night (14)	34. created (5)	59. year (4)	84. after (3)
10. it (13)	35. have (5)	60. song (4)	85. as (3)
11. is (12)	36. home (5)	61. tonight (4)	86. birthday (3)
12. in (11)	37. back (5)	62. make (4)	87. work (3)
13. be (10)	38. poker (5)	63. some (4)	88. pretty (3)
14. last (10)	39. this (5)	64. didn't (4)	89. went (3)
15. at (10)	40. memegen (5)	65. do (4)	90. if (3)
16. we (9)	41. tuesday (5)	66. up (4)	91. did (3)
17. are (9)	42. boys (5)	67. too (4)	92. more (3)
18. with (9)	43. when (5)	68. like (4)	93. had (3)
19. what (8)	44. but (5)	69. stupid (4)	94. much (3)
20. by (8)	45. out (5)	70. party (4)	95. good (3)
21. for (8)	46. me (4)	71. times (4)	96. then (3)
22. there (7)	47. think (4)	72. favorite (3)	97. trivia (3)
23. i'm (7)	48. off (4)	73. should (3)	98. here (3)
24. quiz (7)	49. would (4)	74. gangster (3)	99. beer (3)
25. were (7)	50. hate (4)	75. that (3)	100. day (3)

Username:
Word Count by Hutta.

Fri, 13 Jan 2006 22:49:58 GMT

At your ten year high school reunion... by robbiewriter
Your school name
Your name
Your job will be	Porn star
You will be worth	$362,393
Everyone will think you	cry yourself to sleep at night

Quiz created with MemeGen!

Fri, 13 Jan 2006 22:47:13 GMT

Would anyone want to bang you? by phobia
Name:
Favorite Food:
Wants to Bang you:
This many times:	181

Quiz created with MemeGen!

Fri, 13 Jan 2006 22:45:23 GMT

Which Harry Potter male did you have an erotic night with? by forsaken_dreams
Name
Age
Boy	Ron
Where is happend	The shreiking shack
Who saw it	Some random muggles
Your punishment	Kill yourself

Quiz created with MemeGen!

Fri, 13 Jan 2006 22:42:29 GMT

How gangsta are you? by Aladinsane85

Your Name

Your New Gangster Name

Wang Cheung

Your Gangster Percent: 89%

Your Money You'll Make Hustling

$121,060

Number of People In Your gang

Number Of Times You'll Get Shot

What You'll Look Like Gangster

Quiz created with MemeGen!

Fri, 13 Jan 2006 22:39:47 GMT

Which movie? by travel_crazy
Username
Favourite colour
You belong in
And your co-star should be	ross1919

Quiz created with MemeGen!

the best night of the week...

Tue, 10 Jan 2006 21:04:55 GMT

FUCK BOYS, IT'S TUESDAY!

i wonder if cory's coug is going to make an appearence...

MOLASSES

Mon, 09 Jan 2006 02:03:13 GMT

I LOVE YOU

Mon, 09 Jan 2006 02:00:18 GMT